Thailand’s Tourism Authority Wins Two Global Awards for AI and Digital Innovation at World Tourism Awards 2025 – Travel And Tour World

Published on October 22, 2025
Thailand’s Tourism Authority (TAT) has made history by winning two major global awards at the World Tourism Awards 2025, recognizing the country’s innovative use of artificial intelligence (AI) and digital marketing in the tourism sector. These prestigious accolades underscore Thailand’s leadership in Smart Tourism, with TAT’s groundbreaking AI-driven initiatives revolutionizing the travel experience for both domestic and international visitors. The TAT-AI system, launched in 2025, provides personalized, real-time travel insights and helps create data-driven marketing strategies, positioning Thailand as a tech-forward destination. The country’s successful “Half-Half Thai Travel” campaign, which promotes domestic tourism through financial incentives, also earned global recognition for its positive economic impact. With these awards, Thailand not only solidifies its role as a global tourism hub but also sets a new standard for digital transformation in the travel industry, offering enhanced services for tourists while fostering local economic growth.
Two Global Awards for AI and Digital Innovations Received by TAT (World Tourism Awards 2025)

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The Digital Transformation TAT (Tourism Authority of Thailand) garnered for its recognition was exemplified by the World Tourism Awards 2025 Thon Thailand has received for the use of artificial intelligence and innovative digital marketing strategies employed by TAT in further propelling the Thai tourism industry and the enhanced travel experience of tourists. Thailand has set the bar on tools and incorporation of AI in travel marketing.
The Awards were presented in Bangkok on the 20th of October 2025 during the ceremony held at the Royal Museum of Fine Arts. The tourism industry has digital tools and AI topping the list of game-changer technologies. Using AI technology Thailand tourism has digital technology innovations in travel marketing.

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The initiatives are the TAT-AI system and the cutting-edge “Half-Half Thai Travel” campaign in use for sustainable tourism.### TAT Wins Best Use of AI in Travel at World Tourism Awards 2025
The first-ever award received by TAT at the World Tourism Awards was for Best Use of AI in Travel. TAT-AI, one of the new tools under the Thailand Tourism 4.0 strategy, officially started operating in 2025. This AI implementation and the use of machine learning and advanced analytics provides travelers with customized trip recommendations.

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TAT-AI integrates the National Tourism Data Warehouse, a comprehensive database of Thailand’s tourism statistics and analytics, which provides the foundation for TAT-AI to deliver customized recommendations. In collaboration with major technology companies like Google, TAT-AI employs Google Cloud and Gemini AI tools for real-time travel recommendations. Tourists receive tailored travel suggestions during their trip and offer instant feedback on the system.
The TAT-AI system augments Thailand’s ability to predict marketing travel and tourism advertising distributions. This shifts the focus on demand generation for promotional travel campaigns, off purpose to well marketed areas, to be more individualized to the specific and personal tourism goals.
Travelers avail of time-sensitive recommendations on potential attractions and activities and the most efficient routes to approach them. Consequently, with TAT-AI, travelers can concentrate on experiencing all of Thailand, without the stress of over missing the treasured aspects of the country. This remarkable customized service will set a new paradigm in travel throughout Thailand.

TAT Wins Most Innovative Tourism Campaign for “Half-Half Thai Travel”

Thailand won a second award for the World Tourism Awards 2025 under the MOST INNOVATIVE TOURISM CAMPAIGN for the “Half-Half Thai Travel”[…]
Constructed with the intent of promoting domestic tourism, this campaign for the TAT increased travel subsidization to Thai citizens by 50% on accommodation costs, significantly increasing the domestic travel routed.
Limited to 50,000 domestic trips, the aim of the campaign put in place the goal to stimulate the local economy by increasing affordability on local tourism. Local hospitality businesses, especially the SMEs like local hotels, restaurants, and travel agencies, have benefited significantly from this employer-promoted travel.
The “Half-Half Thai Travel” campaign includes TAT’s Amazing Thailand Platform, a piece of digital infrastructure that consolidates data from travelers and businesses. This platform fosters a cashless tourism ecosystem that enables tourists to digitally book stays and activities, where payments for services offered are cashless. The campaign is responsible for the circulation of 35 billion Baht in the economy, a figure that is set to rise further into the circulation of the economy as the program continues.
TAT’s awards have positive effects on Thailand’s airlines and hospitality industries. The World Tourism Awards 2025 certainly provides recognition for Thailand’s digital tourism innovations and also creates the opportunity for positive digital innovations within Thailand’s airlines and hospitality industries. Thailand’s travel sector is also a fundamentals to the country’s economy, and as such, creates growth in the travel sector both internationally and domestically for tourism.

Thailand’s Airlines Prepare for Increased Tourist Arrivals

Thailand’s tourism growth directly impacts the country’s airline industry. With Thailand positioning itself as a Smart Tourism hub, there is a probable increase in the number of travelers for Thailand’s airline companies. As national airline Thai Airways and Bangkok Airways prepare for new travelers, so do budget companies like AirAsia. Thailand’s tourism sector customizable travel offer promoted by TAT’s digital advertisements is the focus of travelers and tourists.
Thai Airways, Thailand’s carrier, is in a position to take advantage of the increased demand TAT digital campaigns promoted. Thai Airways has a focus on technology, and tourists and travelers alike are looking for more seamless travel and technology to assist in their travel plans and to enhance their overall experience. As travelers pass through Thailand, many choose to enroll in the airline’s loyalty program to enhance their travel experience for their next trip.
Furthermore, anyone who uses Bangkok Airways knows that they can use their regional flights to connect to Cambodia, Myanmar, and Vietnam, and within the country. They should also anticipate the increase in Australian and other Asian domestic and regional tourist levels. Accordingly, I see that they are most likely going to market their flights to connect within the country during the off peak season to recoup their December and January airline profits. I also see that they can anticipate increase usage during the off peak season because the increase in January Australians connecting flights to the Thai domestic flights also connect to other Asian countries.
Airline travel within Thailand is a key indicator of tourist arrivals to Thailand. With the increase of guided and unguided travel to Thailand, I see Thai Airways as one of the most domestic and international connected airline to Thailand. I also see other airlines, such as Bangkok Airways and Nok Air, should anticipate the same increase in clientele and profits within the January off peak season market.
The “Half-Half Thai Travel” campaign provides another important benefit of aiding local accommodation providers, particularly in small towns and rural locations. The local businesses, in including boutique hotels and luxury hotels and resorts, have case due the increased domestic travelers visiting and patronizing these former neglected local destinations. In the case of Accor Hotels, which has numerous high-end hotels in Thailand, the increased domestic and regional tourism has proved beneficial.

Thailand’s Travel Experience: Improved Accessibility and Convenience

Aside from the airlines and hotels, the Thai tourism industry has made consolidation of the Thai travel as part of the tourism ecosystem. An initiative relevant in this case is the introduction of the COVID-19 quarantine era policy, the TouristDigiPay. The initiative is a step aimed and aligning digital ease of currency use and pay as part of techno digital cash travel pay loop. The initiative allows the seamless p conversion of travelers digital currency as a prepaid Thai currency offered to international travelers.
The travel ecosystem of Thailand offers the extensive use of digital technology to provide and streamline allot of different and disconcordant shaped Thai tourism product . In this case, the TAT’s promotional flexible digitized payment systems and artificial intelligence in the multiple industries has impacted tourism a lot. Less time and effort is diverted to the travel logistics and more time to enjoy Thailand’s extensive tourism offer of a rich history, warm culture, and beautiful landscapes.

Recommendations For Traveling To Thailand In 2025

• Book Flights Early: Although Thailand has numerous carriers, booking your flights early helps secure better prices and ensures your preferred flights are available, especially during the top tourist seasons. Search for promotions for Thai Airways and Bangkok Airways for inter-regional flights, while AirAsia is low-cost option for domestic flights.
• Look out for Local Travel Promotions: The ‘Half-Half Thai Travel’ program provides discounts on hotel stays for Thai nationals and is envisioned to include international travelers. As such, there are likely to be travel promotions for foreigners.
• Experience New Technology in Hotels: New hotel offerings include AI technology like automated personalization for room preferences, and requesting services in real time. For an AI hotel experience, try one of the Hiltons or Marriotts.
• Visit Thailand’s New Less Crowded Areas: The promotion by TAT is encouraging travelers to explore Thailand’s national tourist attractions. Thailand has many hidden gems such as Chiang Rai and Sukhothai that are beautiful, but are not as touristy as other destinations.
• Get the TAT-AI App: The TAT-AI app has live travel data and tailored recommendations on local sites of interest, places to stay, and restaurants.

Flight Arrangements for Trips to Thailand

For anyone wanting to go to Thailand, Thai Airways flies directly to Thailand from New York, London, Sydney, and Tokyo, which gives international travelers greater access to Bangkok. Bangkok Airways also connects to more minor Asian cities, which helps Asia travelers get to Thailand and Bangkok.
Thailand’s low-cost airline, AirAsia, provides inexpensive flights from Southeast Asia and has routes from Jakarta, Kuala Lumpur, and Singapore. With their reasonable prices, flexible flight times, and Southeast Asian routes, AirAsia earns many travelers to Thailand and is a great option for travelers on a budget due to their inexpensive tickets and well priced flights.
Thailand’s Tourism Authority (TAT) clinched two prestigious World Tourism Awards 2025 for its innovative use of AI and digital marketing. These accolades highlight the country’s leadership in Smart Tourism, enhancing the travel experience for visitors worldwide.

Wrapping Up

TAT’s AI and digital marketing integration signifies a paradigm shift in Thailand’s tourism experience. Enhanced personalization and convenience are key trends Thailand uses to maintain its status as a top Asian tourism destination, as its World Tourism Awards achievements have proven digital tourism capabilities. The incorporation of convenient and budget-friendly options points to Thailand’s continual increase in tourism.
The growth of tourism will benefit key players like Thai Airways, Hilton, and Marriott, and will have positive effects on the airline and hospitality sectors. As more tourists visit Thailand, the entire travel cycle, including flights, accommodations, and other travel-related packages, will be streamlined and convenient.
Innovations and new tourism initiatives focused on digital ease and sustainability enhancements will emerge in Thailand in 2025, making it one of the best visits in the recent decades. Thailand guarantees an exquisite and memorable modern travel experience, customized according to the requirements of every type of travelers: families, couples, and adventurers.

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